Security Officer

Westgate Resorts•Mesa, AZ

1d•$18•Onsite

About The Position

As a Security Officer , you will play a vital role in ensuring the safety, security, and well-being of our guests, team members, and resort property/s. This position is a unique blend of traditional security responsibilities and resort hospitality service. In addition to protecting company assets and responding to emergencies, you are expected to provide a welcoming and helpful presence, always delivering excellent service to our guests and team members. Security Officers are responsible for monitoring resort property, managing access points, and responding to incidents involving police, fire, or medical emergencies. This role includes conducting safety inspections, writing detailed incident reports, assisting guests and team members with security-related concerns, and supporting public safety personnel as needed. A successful Security Officer demonstrates professionalism, sound judgment, and strong hospitality skills while maintaining a safe and secure environment.

Requirements

One to three months related experience and/or training; or an equivalent combination of education and experience.
Must be able to lift up to 50 pounds on occasion and lift and/or move up to/over 100 pounds with assistance.
Must be able to work all outdoor weather conditions.
Must be able to work any shifts assigned, including evenings, overnights and weekends and holidays.
Excellent customer service skills.
Westgate Resorts is a smoke and tobacco-free workplace.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Serve as the first responder to incidents involving police, fire, or medical emergencies, and take appropriate action within the scope of Security Officer duties.
Maintain a visible, security presence at assigned locations.
Control access at designated entry and exit points.
Monitor security systems, including fire alarm panels, surveillance cameras, and proprietary monitoring stations, in compliance with legal and company requirements.
Conduct safety and security inspections in accordance with policies and procedures.
Maintain accurate records, logs, and checklists of security activities.
Prepare detailed, accurate, and timely incident reports; utilize computer systems and email communications as needed.
Respond to basic service requests and perform preventive maintenance on guest room electronic security systems and in-room safes, when applicable.
Manage lost and found inventory in accordance with company procedures.
Perform traffic control and parking enforcement duties as required.
Respond to security-related complaints and resolve or escalate appropriately.
Assist public safety officers as needed or requested.
Manage key control, distribution, and accountability.
Perform additional duties as assigned by management.

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs