Security Officer Training

Lucky Eagle CasinoRochester, WA
22dOnsite

About The Position

This position will ensure the safety of our guests, and team members. The Security Officer will engage with our guests in a friendly, helpful and positive manner. This position ensures the confidentiality, security and accuracy of guest’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.

Requirements

  • A High School Diploma or GED is required for this position.
  • Prior experience in a security position or casino environment is preferred.
  • Excellent communication and guest relation skills are essential.
  • Able to learn and follow detailed Security policies and procedures.
  • Possess exceptional report writing skills, plus Defensive Tactics Training with advanced handcuffing certification, required.
  • Participate and qualify in various training programs such as First Aid/CPR/AED, defensive tactics, handcuffing, training on how to resolve and handle conflict, etc.
  • New hires must obtain and maintain a valid First Aid/CPR/AED (American Red Cross or American Heart Association) certification within 60 days of hire.
  • Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider.

Nice To Haves

  • Prior experience in a security position or casino environment is preferred.

Responsibilities

  • Patrol the parking lots and entire property structures.
  • Shuttle guests in a safe and friendly manner.
  • Check Identifications for age verification and maintain daily visitor count.
  • Observe, respond, and report incidents, safety concerns, procedure violations or criminal activity.
  • Respond to medical incidents providing necessary patient care.
  • Safeguards company property and assets.
  • Create a safe and friendly environment for guests and team members.
  • Report writing.
  • Performs other duties as assigned.
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