Training Officer

Quality Staffing•Memphis, TN

1d•$21•Hybrid

About The Position

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for experienced Training Officers 1 to work through our agency as a contract employee with the Tennessee Department of Children's Services (TN DCS) located in Memphis, TN. This is a hybrid position working from 8:00 am to 4:30 pm Monday through Friday and the pay rate for this position is $21.00 per hour. Training Officer Job Summary: The Tennessee Department of Children's Services (DCS) is seeking qualified and passionate individuals for the role of Training Officer. This position is responsible for delivering comprehensive Pre-Service and Specialty training to newly hired DCS staff. The ideal candidate will have direct child welfare field experience and a strong background in training delivery with a commitment to trauma-informed care and the DCS Practice Model. Travel may be required for in-person training sessions within the regional area. This role will consist of a hybrid work environment with both remote and on-site responsibilities so candidate must be local to the Nashville area.

Requirements

Bachelor's Degree
One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
One (1) year of experience in training delivery, adult education, or staff development
Proficiency in Microsoft Teams and other virtual training tools
Strong communication, facilitation, and organizational skills
Ability to work independently and collaboratively in a fast-paced, evolving training environment
Experience delivering training in a government or human services setting
Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles

Responsibilities

Delivering Pre-Service Training to new DCS employees covering: Fundamentals of Child Welfare Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice) Trauma-informed case management practices The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting) Self-care strategies and motivational interviewing techniques
Facilitating Mentor Certification Programs
Proctoring Pre-Service Assessments and supporting evaluation processes
Participating in Case Panel Presentations
Participating in Simulation Lab activities (depending on location)
Providing web-based technical assistance and support for virtual training delivery
Utilizing Microsoft Teams and other digital platforms to conduct and support training sessions
Collaborating with training team members and program leadership to ensure consistency and quality in training content and delivery
Travel - some travel will be required, under 75 miles each way; no overnight travel required