Security Officer - MGM Springfield

MGM Resorts International • Springfield, MA

19h • $20 • Onsite

About The Position

Join us as a Security Officer and help protect a premier entertainment brand! In this vital role, you'll act as a visible deterrent and respond to emergencies, ensuring safety for guests and staff alike. Be part of our mission to deliver exceptional entertainment while fostering a secure environment for everyone involved.

Requirements

• Has high school diploma or GED
• Has 1+ years of prior relevant experience in customer service
• Must be able 18 years of age

Responsibilities

• Actively patrol and monitor all areas of the property through rotating assignments, including the exterior using various modes of transportation.
• Patrolling may include, but not limited to, bending, lifting, carrying, running, and extended time periods of standing and/or walking.
• Perform all necessary duties as trained in order to respond in emergency situations, including but not limited to: Rendering appropriate first aid • CPR/AED Responsive Care, including, as needed, retrieving and utilizing the CPR/AED equipment and following established protocols • Initiating and conducting evacuation procedures • The ability to push, pull, lift, carry, or move (in some circumstances) another individual, including one who may be injured • The ability to physically engage, and where necessary restrain, a person who is threatening or poses a harm to him/herself or others • The ability to move from location to location (including use of stairs and ramps) at appropriate speeds of Securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, and summon emergency responders to the incident
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

Benefits

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees