Security Officer - Utilities Dispatch Coordinator

Allied Universal • Burr Ridge, IL

6d • $20

About The Position

As a Security Officer - Utilities Dispatch Coordinator in Burr Ridge, IL, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Officer with Allied Universal, you will monitor and patrol assigned utility locations to help maintain a secure environment. Your role includes conducting routine patrols, remaining visible to help deter security-related incidents, and delivering outstanding customer service. You will utilize technology and strong communication skills while working in a dynamic setting that values agility, reliability, and teamwork. Join us to make a positive impact and grow your career in a supportive environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Monitor and coordinate communications between personnel, visitors, and contractors within the utilities location to support security-related operations.
• Dispatch security-related personnel and resources as needed in response to incidents, alarms, or requests for assistance.
• Maintain detailed logs and records of all incoming and outgoing communications and activities at the dispatch post.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific protocols.
• Provide customer service by carrying out security-related procedures and site-specific policies, and assisting with emergency response activities when appropriate.
• Support regular and random patrols by coordinating with patrol staff to help to deter unauthorized activity around the business and perimeter.
• Maintain awareness of site activities and relay pertinent information to appropriate Allied Universal personnel and/or site management.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees