Security Officer - University Welcome Desk

Allied Universal • Chicago, IL

6d • $20 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - University Welcome Desk in Chicago, IL , you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Officer at a leading educational campus, you will be the welcoming first point of contact, greeting students, staff, and visitors while supporting a professional lobby experience. You will monitor access, verify credentials, manage visitor sign-in, respond to requests, and communicate security-related concerns with clarity and care. At Allied Universal, you will bring an agile, reliable, and innovative mindset, acting with integrity and teamwork every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, students, faculty, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an education location.
• Operate the front desk post, greeting and directing visitors, answering phones, and providing general information while maintaining awareness of security-related concerns.
• Help manage access control by checking identification, issuing visitor credentials when authorized, and maintaining visitor logs in accordance with site-specific policies.
• Monitor alarms, CCTV, and/or other security-related systems from the front desk, and report unusual activity or maintenance issues through the appropriate channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services as needed.
• Assist with key control, package and delivery handling, and lost and found processes as directed by site-specific policies.
• Complete written and/or electronic reports, including incident reports, daily activity logs, and shift turnover notes, with accurate and timely details.
• Coordinate with Allied Universal leadership, site staff, and local responders to support incident response, medical response requests, and administrative needs related to security-related operations.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees