Security Officer - Technology Reception Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Technology Reception Desk in Austin, TX , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk officer with Allied Universal at a leading tech and media location, you will welcome employees and visitors, manage access procedures, verify credentials, and monitor lobby activity and cameras. You will help to deter security-related incidents through a professional presence, clear communication, and prompt reporting. Join a team that is agile, reliable, and innovative, where a caring culture puts people first and integrity guides every interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology and media location.
- Manage the front desk by greeting and directing guests, verifying identification and/or appointment details, issuing temporary credentials per policy, and maintaining visitor and delivery logs.
- Monitor access control points and security-related systems such as cameras, alarms, and intercoms, and report irregular activity through the appropriate channels.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and documenting events according to post orders.
- Support a professional lobby experience by answering phones and/or messages, providing general information, and escalating client service concerns to site leadership as needed.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
