Security Officer - Tech Reception Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Tech Reception Desk in Austin, TX , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a fast-paced tech, media, and telecom location, you will greet employees and visitors, manage access control and badge activity, and monitor cameras and alarms for security-related concerns. You will be the first point of contact, providing clear communication and customer service while documenting incidents and escalating issues when needed. Join a team that is agile, reliable, innovative, people-first, and guided by integrity.
Requirements
- Have at least 1 year of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- CPR certification is preferred.
- A state, county, or city issued security license is preferred.
- Access control and/or badge experience is preferred.
Responsibilities
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a tech-focused location.
- Greet and screen visitors, issue temporary badges and/or access credentials per site procedures, and direct guests to the appropriate contacts.
- Monitor lobby activity, CCTV, and/or access control systems, document unusual activity, and promptly report concerns to site leadership and/or Allied Universal supervision.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation support and coordination with on-site teams and/or local responders as directed.
- Maintain accurate logs and reports, including visitor entries, deliveries, and incident documentation, and communicate status updates to stakeholders as needed.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
