Security Officer - Shopping Center
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Community Patrol Driver in Joliet, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer in a retail and mall location, you will complete visible patrols, conduct routine checks, and respond to security-related concerns while delivering customer service through clear communication. This is a driving post, using a company or assigned vehicle to cover larger areas and support the team. Join Allied Universal for a caring culture that values integrity, teamwork, and innovative, reliable service.
Requirements
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- A guard card or license is preferred.
Responsibilities
- Provide customer service to clients and shoppers by carrying out security-related procedures, site-specific policies, and/or emergency response activities as needed.
- Conduct regular and random patrols of the retail sales floor, entrances and exits, stock areas, and perimeter including parking areas, with working conditions that may vary by location.
- Monitor for unusual activity and policy violations, helping to deter theft, trespassing, and/or disorderly conduct through high-visibility presence and professional communication.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation, coordinating with site management, and contacting emergency services when appropriate.
- Document observations, incidents, and patrol activities in required reports and/or logs, and communicate relevant information to Allied Universal supervision and site leadership.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
