Security Officer - Shelter Patrol
About The Position
As a Security Officer - Emergency Shelter Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Shelter, and more. As an Unarmed Patrol Officer at a shelter location, you will help monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help reduce security-related incidents. You will support residents, staff, and visitors through clear communication, timely reporting, and professional customer service. Guided by Allied Universal values of agility, reliability, innovation, teamwork, and integrity, you will help create a welcoming environment where people come first.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, visitors, and staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at the shelter location.
- Respond to incidents, behavioral concerns, and critical situations in a calm, problem-solving manner, requesting assistance from site leadership and/or emergency services as needed.
- Conduct regular and random foot patrols throughout interior areas, entry points, parking areas, and the perimeter to help to deter prohibited activity and identify unusual conditions.
- Control access by monitoring doors, checking identification and/or visitor logs when required, and directing individuals to appropriate areas based on site rules.
- Document patrols, incidents, and notable observations in written reports and/or electronic systems, and communicate pertinent information to oncoming personnel and site contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
