Security Officer - Security Operations Dispatcher
About The Position
As a Security Officer - Security Operations Dispatcher in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal at a financial institution location, you will monitor activity, manage radio and phone communications, and coordinate officer response to alarms, access concerns, and security-related incidents. You will help to maintain clear logs, support routine patrol coordination, and deliver professional customer service to staff and visitors. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.
Requirements
- Have at least 1 year of security-related experience.
- Provide proof of a high school diploma or GED as required by the client.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- Ability to lift up to 20 lbs is preferred.
- Be comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service to location contacts by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Receive and prioritize calls, alarms, and service requests; dispatch appropriate personnel and/or resources according to post orders and escalation protocols.
- Monitor access control, intrusion alarms, CCTV, and other security-related systems; communicate observed issues to on-site staff and/or management.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to supervisors and local emergency services when needed.
- Complete security-related logs and reports, document incident details, track follow-up actions, and support shift turnover with clear pass-down information.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
