About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Retail Patrol Day Shifts in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer in a busy retail location, you will monitor and patrol assigned areas, maintain a highly visible presence to help discourage security-related incidents, and support store teams and guests with professional customer service. You will complete routine rounds, observe and report unusual activity, and communicate clearly with site leadership. At Allied Universal, you will work with an agile, reliable team that puts people first and acts with integrity.

Requirements

  • A Guard Card/License is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a retail location.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and coordinating with site leadership and/or emergency responders as needed.
  • Conduct regular and random foot patrols throughout sales floors, entrances, parking areas, loading areas, and the perimeter to help to deter unwanted activity and identify security-related concerns.
  • Monitor access points, observe customer and associate activity for policy violations and/or suspicious behavior, and report issues according to post orders.
  • Complete shift documentation such as incident reports and activity logs, communicate updates during shift turnover, and support loss prevention and store operations within assigned authority.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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