Security Officer - Retail Guest Liaison

Allied Universal•Oak Brook, IL

4d•$21•Onsite

About The Position

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Retail Guest Liaison in Oak Brook, IL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a premier retail location, you will play a key role in greeting guests, monitoring access, and providing a welcoming presence. You will help to deter security-related incidents through your visibility and deliver outstanding customer service. At Allied Universal, we value teamwork, integrity, and putting people first, empowering you to make a positive impact every day in an engaging retail environment.

Requirements

Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to clients and visitors at the front desk by following security-related procedures and site-specific policies.
Monitor access to the location, verifying identification and credentials of individuals entering or exiting the premises.
Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
Assist with visitor management, including logging guests, issuing visitor badges, and communicating with staff as needed.
Support loss prevention efforts by observing and reporting any unusual activity or security-related concerns.
Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding any incidents or security-related matters.
Follow emergency response protocols and assist during emergency situations as directed by site leadership.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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