Security Officer - Retail Floor Patrol
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Retail Floor Patrol in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed patrol officer with Allied Universal in a retail environment, you will monitor and patrol assigned areas, remaining visible to help to deter security-related incidents and build positive relationships with visitors and staff. You will provide exceptional customer service and communication, responding to situations as they arise. Join a team that values reliability, innovation, and integrity, where your commitment to helping others contributes to a welcoming and secure location.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Nice To Haves
- Loss prevention experience is preferred.
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- Access control or badge experience is preferred.
- A guard card or license is preferred.
Responsibilities
- Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding appropriately to emergencies when necessary.
- Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
- Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
- Monitor entrances, exits, and other key areas to help to deter unauthorized access and observe for unusual behavior.
- Document and report any incidents, observations, or concerns according to Allied Universal and client protocols.
- Support retail staff and visitors with security-related concerns or questions, providing assistance as needed.
- Maintain a visible presence throughout the location to help to deter potential problems and provide reassurance to staff and visitors.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
