Security Officer - Resort Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Resort Lobby Desk in Los Angeles, CA , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Security Officer at a premier hotel and resort location, you will be the first point of contact for guests and visitors, providing exceptional customer service while monitoring entry points and responding to security-related situations. You will help to deter incidents through your professional presence and communication, all while exemplifying Allied Universal’s commitment to teamwork, integrity, and a people-first approach.
Requirements
- Must have at least 1 year of security-related experience.
- Proof of high school diploma or GED is required by the client.
- Must be at least 21 years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card or license is preferred.
- Alarm panel experience is preferred.
Responsibilities
- Provide customer service to guests and visitors by carrying out security-related procedures and site-specific policies at the front desk of the location.
- Monitor access points and verify identification of individuals entering or exiting the property, helping to deter unauthorized entry.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating appropriate emergency response activities when necessary.
- Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences as required by Allied Universal and client protocols.
- Assist guests and staff with inquiries and provide general information about the location and its amenities while maintaining a professional presence at the front desk.
- Communicate and collaborate with other Allied Universal team members and site personnel to support a secure environment for all occupants and visitors.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
