Security Officer - Lobby Desk
About The Position
As a Security Officer - Lobby Desk in West Henrietta, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer with Allied Universal at a fast-paced tech, media, and telecom location, you will greet visitors, manage access credentials, answer calls, and monitor cameras and alarms to help support a welcoming atmosphere. You will document incidents, communicate clearly with staff and guests, and respond to security-related concerns with professionalism. Join a caring team that values agility, reliability, innovation, teamwork, and integrity.
Requirements
- Possess a New York State Security Guard License.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal post orders, site-specific policies, and security-related procedures for a tech, media, and telecom location.
- Control access by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing guests to appropriate contacts while helping to deter unauthorized entry.
- Monitor cameras, access control systems, and front desk alarm panels, and report irregular activity according to site protocols.
- Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, including coordinating notifications and emergency response activities when appropriate.
- Complete required reports such as shift activity logs, incident reports, and customer service documentation, and communicate key updates during shift turnover.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
