Security Officer - Receptionist Desk
About The Position
As a Security Officer - Entry Desk in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a fast-paced healthcare location as a Front Desk Officer, welcoming staff and visitors while supporting a professional, controlled lobby experience. You will monitor access, verify credentials, manage visitor logs, answer questions with strong customer service, and communicate issues to site leadership. Bring your security-related experience to a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.
Requirements
- Have 1+ years of security-related experience.
- Provide proof of a high school diploma and/or GED as required by the client.
- Be 21+ years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients, patients, visitors, and/or staff by following site-specific policies, access procedures, and security-related protocols at the front desk.
- Monitor entry points and the reception area, assist with visitor check-in and/or credential verification, and help to deter unauthorized access by directing individuals to the appropriate location.
- Answer phones, provide directions, and coordinate with on-site departments for appointments, deliveries, and service providers while maintaining a professional front desk presence.
- Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and documenting events per post orders.
- Complete security-related reports, logs, and shift handoffs, and communicate notable activity to Allied Universal leadership and/or client contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
