Security Officer - Reception Post
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Reception Post in Orlando, FL , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer in a healthcare location, you will be the first point of contact, welcoming visitors, supporting check-in processes, and helping to manage access with clear, professional communication. You will monitor activity at the entrance and nearby areas, document security-related observations, and respond to calls for assistance with a calm, service-focused approach. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm Panel Experience is preferred.
- Guard Card/License is preferred.
- Access Control/Badge Experience is preferred.
- Customer Service Experience is preferred.
- Comfortable Using Computer or Tablet is preferred.
Responsibilities
- Provide customer service to clients, patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a healthcare location.
- Staff the front desk by greeting and directing visitors, assisting with wayfinding, and helping to maintain an orderly lobby and reception area.
- Monitor access to the facility by verifying identification, issuing visitor passes, maintaining visitor logs, and coordinating entry protocols with site personnel.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts when appropriate and notifying appropriate personnel.
- Complete required documentation such as incident reports, shift activity logs, and access records, and communicate relevant information to Allied Universal leadership and/or site contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
