Security Officer - Reception Desk
About The Position
As a Security Officer - Reception Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a fast-paced tech and media location as a Front Desk Officer, welcoming employees and visitors while supporting access control and badge verification. You will monitor entry points, respond to questions, document incidents, and communicate concerns to site teams to help to deter security-related issues. Bring a customer-first mindset, clear communication, and integrity to a role where teamwork, reliability, and innovation matter every day.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to visitors, employees, and vendors by following site-specific, security-related procedures and access control policies at the front desk.
- Monitor lobby activity and building entry points, verify identification and/or credentials, and issue visitor authorization in accordance with post orders.
- Answer phones, manage sign-in logs, and coordinate visitor notifications with internal teams to support a professional reception experience in a tech-focused location.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities and contacting appropriate personnel as needed.
- Document unusual activity, incidents, and service requests in required reports and systems, and communicate updates to Allied Universal leadership and/or the client point of contact.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
