Security Officer - Patrol Specialist

Allied UniversalSouthfield, MI
18h$18

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Patrol Specialist in Southfield, MI , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an unarmed Patrol Officer at a commercial real estate location, you will monitor and patrol assigned areas, conduct routine rounds, stay highly visible to help reduce security-related incidents, and respond to alarms and/or tenant concerns with professionalism. You will use strong communication and customer service to support residents, visitors, and property teams. At Allied Universal, we are agile, reliable, innovative, and people first, delivering through teamwork with integrity.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • Being comfortable using a computer or tablet is preferred.
  • Loss prevention experience is preferred.
  • CPR and/or First Aid certification is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and property staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial property location.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including reporting concerns to property management and/or emergency services as needed.
  • Conduct regular and random unarmed patrols of building interiors, common areas, parking areas, and the perimeter to help to deter unwanted activity and/or policy violations.
  • Monitor access points and observe for unusual conditions such as unauthorized entry, loitering, and/or maintenance issues, and communicate findings per post orders.
  • Complete patrol logs and incident reports with clear, accurate details and assist with de-escalation and/or customer assistance requests in accordance with site guidelines.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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