Security Officer Patrol Representative

Allied Universal • Cleveland, OH

19h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Representative in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare location, you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. At Allied Universal, you will be part of a caring team that values agility, reliability, innovation, teamwork, and integrity while making a meaningful impact each day.

Requirements

• Required vaccines are needed in accordance with hospital site requirements.
• Possess a high school diploma or equivalent, with proof required by the client.
• Be at least 18 years of age.
• Be subject to a background investigation in accordance with all federal, state, and local laws.
• Be subject to a drug screen to the extent permitted by law.
• Meet licensing requirements subject to state and/or local laws and regulations, which may be required prior to employment.

Nice To Haves

• CPR certification is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to patients, visitors, and staff by carrying out assigned procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to site protocols.
• Conduct regular and random patrols throughout buildings, parking areas, entrances, and the perimeter to help to deter unauthorized activity and/or identify hazards, maintenance issues, or unusual conditions.
• Monitor access points and visitor activity, helping to verify authorized entry and/or redirect individuals in accordance with location guidelines and posted requirements.
• Support a professional environment by assisting with de-escalation, providing directions, and communicating with staff and/or first responders during medical, behavioral, or other emergency situations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees