Security Officer - Part-Time Welcome Desk

Allied Universal • Wilmington, DE

1d • $20 • Onsite

About The Position

As a Security Officer - Part-Time Welcome Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the first point of contact for staff and visitors, helping manage access, greet guests, answer questions, and support a professional lobby environment. You will monitor activity from the desk, document security-related concerns, and communicate clearly with site contacts as needed. Bring strong customer service and integrity to a team that is agile, reliable, innovative, and people-first.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.
• CPR and/or First Aid certification is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities as appropriate for a front desk location.
• Monitor access to the location by greeting visitors, verifying identification and/or authorization, issuing visitor credentials as directed, and maintaining visitor and contractor logs.
• Answer and route incoming calls, provide directions and general assistance, and communicate security-related information to on-site staff using approved communication channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, and notify appropriate site contacts and/or emergency services per post orders.
• Prepare clear, complete reports of daily activities, incidents, and unusual conditions, including documenting key details and following required escalation steps.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED