Security Officer Medical Communications Desk
About The Position
As a Security Officer Medical Communications Desk in Walnut Creek, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Professional in a healthcare location, where you will help coordinate communications, monitor activity, and support timely responses to security-related needs. This role blends customer service, technology, and teamwork as you help staff, visitors, and patients while remaining a visible and dependable presence. Bring your integrity, reliability, and caring approach to a dynamic environment that values agility and innovation.
Requirements
- Must be able to meet hospital vaccine requirements.
- Must be able to restrain individuals in a hospital environment.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and badge experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to staff, patients, and visitors by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a healthcare location.
- Monitor alarms, cameras, radios, and incoming calls, and dispatch appropriate personnel in response to incidents, service requests, and/or unusual activity.
- Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate communication between site personnel, emergency services, and/or Allied Universal teams.
- Document incidents, routine activity, and communications in dispatch logs and reports, maintaining accurate records for security-related and/or operational follow-up.
- Support access control and after-hours communication processes by verifying information, relaying instructions, and helping to deter unauthorized access or disruptions.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
