Security Officer - Mall

Allied UniversalIrving, TX
16h$21Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Vehicle Patrol Driver in Irving, TX , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed, driving patrol officer at a high-traffic retail mall location, where you will monitor and patrol assigned areas, stay visible to help to deter security-related incidents, and assist shoppers and tenants with customer-focused service. You will complete routine rounds, document observations, and communicate clearly with on-site teams. In our agile, reliable, and innovative culture, you will deliver through teamwork, act with integrity, and put people first.

Requirements

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • The ability to lift more than 20 lbs is preferred.
  • Being comfortable using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to visitors, tenants, and/or employees by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail or mall location.
  • Conduct regular and random patrols of common areas, storefront corridors, loading areas, parking areas, and perimeter routes to help to deter policy violations and identify maintenance and/or security-related concerns.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including alarms, disorderly conduct, medical calls, and/or suspicious activity, and request additional support when needed.
  • Monitor access points and observe activity throughout the property, help manage crowd flow during peak periods, and assist with customer direction and information while maintaining a professional presence.
  • Complete detailed reports on incidents, observations, and patrol activities, and communicate timely information to site leadership, property management, and/or local responders as required.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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