Security Officer - Mall Interior Rover

Allied Universal•New York, NY

1d•$24•Onsite

About The Position

As a Security Officer - Mall Interior Rover in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a high-traffic retail location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will greet shoppers and tenants, respond to concerns, and document observations using a computer and/or tablet. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to a role where agility and reliability matter every day.

Requirements

Possess a New York State Security Guard License.
Have 1+ years of security-related experience.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Being comfortable using a computer or tablet is preferred.
Having CPR Certification is preferred.
Having customer service experience is preferred.

Responsibilities

Provide customer service to guests, tenants, and staff by carrying out site-specific procedures, post orders, and when appropriate, emergency response activities in a retail location.
Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical calls, and property-related concerns.
Conduct regular and random patrols throughout common areas, storefront corridors, entrances, loading areas, and the building perimeter to help to deter unwanted activity.
Monitor access points and observe visitor flow, providing directions and assistance while watching for suspicious behavior and/or policy violations.
Complete routine checks of doors, gates, and secured areas, reporting maintenance concerns such as lighting outages, damaged locks, and trip hazards to the appropriate contacts.
Write clear, timely reports of daily activities, incidents, and observations, using required logs and report systems.
Support loss prevention and crowd management efforts by observing retail activity, coordinating with store teams as directed, and escalating concerns through the chain of command.
Operate communications equipment and maintain contact with site management and/or emergency services as needed.
Assist with emergency procedures such as evacuations, sheltering, and customer assistance during alarms or changing conditions, following site instructions.
Provide escort and presence as requested for employees, vendors, and deliveries, while maintaining a professional, customer-focused demeanor.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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