Security Officer - Mall Interior Rover

Allied UniversalNew York, NY
1d$24Onsite

About The Position

As a Security Officer - Mall Interior Rover in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a high-traffic retail location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will greet shoppers and tenants, respond to concerns, and document observations using a computer and/or tablet. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to a role where agility and reliability matter every day.

Requirements

  • Possess a New York State Security Guard License.
  • Have 1+ years of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Being comfortable using a computer or tablet is preferred.
  • Having CPR Certification is preferred.
  • Having customer service experience is preferred.

Responsibilities

  • Provide customer service to guests, tenants, and staff by carrying out site-specific procedures, post orders, and when appropriate, emergency response activities in a retail location.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical calls, and property-related concerns.
  • Conduct regular and random patrols throughout common areas, storefront corridors, entrances, loading areas, and the building perimeter to help to deter unwanted activity.
  • Monitor access points and observe visitor flow, providing directions and assistance while watching for suspicious behavior and/or policy violations.
  • Complete routine checks of doors, gates, and secured areas, reporting maintenance concerns such as lighting outages, damaged locks, and trip hazards to the appropriate contacts.
  • Write clear, timely reports of daily activities, incidents, and observations, using required logs and report systems.
  • Support loss prevention and crowd management efforts by observing retail activity, coordinating with store teams as directed, and escalating concerns through the chain of command.
  • Operate communications equipment and maintain contact with site management and/or emergency services as needed.
  • Assist with emergency procedures such as evacuations, sheltering, and customer assistance during alarms or changing conditions, following site instructions.
  • Provide escort and presence as requested for employees, vendors, and deliveries, while maintaining a professional, customer-focused demeanor.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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