Security Officer - Mall Entry Patrol

Allied Universal Security•New York, NY

37d•$19

About The Position

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Mall Entry Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal in a retail environment, you will monitor and patrol assigned areas to help deter security-related incidents and foster a welcoming atmosphere for all visitors. Your visible presence and strong customer service skills will contribute to a positive experience, while you support a caring culture and demonstrate integrity in every interaction. Join a team that values innovation, reliability, and teamwork in delivering exceptional service.

Requirements

A guard card or license is preferred.
Customer service experience is preferred.
Loss prevention experience is preferred.
Access control or badge experience is preferred.
A state, county, or city issued security license is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver's license will be required for driving positions only.

Responsibilities

Provide customer service to clients, guests, and/or visitors by following security-related procedures and site-specific policies.
Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
Conduct regular and random patrols throughout the retail location and surrounding perimeter to help to deter unwanted activity and identify potential concerns.
Monitor entrances, exits, and common areas to observe for any unusual or suspicious activity.
Support access control procedures by verifying credentials and assisting with the flow of people in and out of the location as needed.
Document observations, incidents, and activities in daily reports and communicate relevant information to Allied Universal management and client representatives.
Assist with emergency response activities as directed, including evacuation support or contacting emergency services when appropriate.
Maintain a visible presence to help to deter potential disturbances and provide reassurance to staff and patrons.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial Benefits: Participate in our retirement savings plan to invest in your future.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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