Security Officer - Lobby
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - High-Rise Lobby in Indianapolis, IN , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact for tenants, guests, and vendors, helping create a welcoming, secure environment. You will manage access control, issue visitor credentials, monitor alarms and cameras, document security-related activity, and communicate clearly with property staff and emergency responders as needed. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR Certification is preferred and may be completed post hire.
- Customer Service Experience is preferred.
Responsibilities
- Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and access control requirements.
- Monitor the lobby and entry points from a stationary post, checking identification, issuing visitor credentials, and maintaining sign-in and sign-out logs as required by location policy.
- Answer phones, route calls, provide directions, and coordinate with property management and/or building engineers for tenant requests and after-hours access needs.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting on-site personnel and/or emergency responders when appropriate.
- Complete daily activity reports and other required documentation, communicate key information during shift transitions, and help to deter unauthorized access through consistent presence and observation.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
