Security Officer - Lobby
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Welcome Center Desk in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer with Allied Universal at a financial institution location, you will greet employees and visitors, manage check-in procedures, monitor access points and/or lobby activity, and communicate clearly with staff when security-related concerns arise. You will be a visible, professional presence that helps support a welcoming environment while delivering customer service with integrity. Join a caring team that is agile, reliable, and innovative, and succeeds through teamwork.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients and visitors at a front desk within a financial institution by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access by greeting and directing visitors, verifying identification and/or appointments as required, issuing visitor credentials, and maintaining a professional lobby presence that helps to deter unauthorized access.
- Monitor alarms, cameras, and other security-related systems, and report and/or escalate suspicious activity, policy violations, or service concerns per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating communications with site contacts and/or emergency responders as directed.
- Complete security-related logs and reports such as visitor activity, incident documentation, and shift handoff notes, and support administrative tasks as assigned by site leadership.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
