Security Officer - Lobby
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Main Desk Driver in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial services location, you will welcome employees and visitors, manage access control and badging, answer phones, document activity, and respond to alarms and other security-related concerns with calm, clear communication. You will represent Allied Universal with integrity, teamwork, and a caring, people-first approach while supporting a reliable, agile, and innovative operation. This is a driving post and requires a valid driver’s license.
Requirements
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- Four or more years of military or law enforcement experience or a criminal justice degree is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and/or badge experience is preferred.
- CPR certification is preferred.
- Alarm panel experience is preferred.
Responsibilities
- Provide customer service at the front desk by following Allied Universal security-related procedures and site-specific policies for a financial services location.
- Greet and screen visitors, issue badges and/or access credentials, and maintain visitor and delivery logs in accordance with site requirements.
- Monitor lobby activity, phones, cameras and/or alarm panels as assigned, and communicate unusual activity to site contacts and/or dispatch.
- Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate.
- Support access control by verifying identification, managing keys and/or access cards, and documenting security-related incidents and service requests.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
