Security Officer - Lobby Receptionist
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Receptionist in Cincinnati, OH , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As a Front Desk Officer at a fast-paced food and beverage location, you will welcome employees and visitors, manage access requests, issue badges, monitor cameras and alarms, and document incidents with clear communication. You will be a calm, professional presence who helps to deter security-related concerns through strong customer service and attention to detail. At Allied Universal, you will thrive in a caring, agile team that leads with integrity.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- CPR certification is preferred.
- Being comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
Responsibilities
- Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access to the location by greeting and screening visitors, issuing visitor badges, and directing guests and vendors to the appropriate check-in process.
- Monitor and document incoming and outgoing traffic such as visitors, deliveries, and contractors, including maintaining logs and reporting irregular activity to site leadership.
- Respond to incidents and critical situations in a calm, problem-solving manner, communicating promptly with management and/or local responders as needed.
- Operate front desk systems such as phones, CCTV, alarms, and access control equipment, and complete required reports and shift handoff documentation.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
