Security Officer - Lobby Receptionist

Allied Universal•Watertown, MA

1d•$22•Onsite

About The Position

As a Security Officer - Lobby Receptionist in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer with Allied Universal at a commercial real estate location, you will be the first point of contact for guests and tenants, providing a welcoming presence while assisting with access control and other security-related tasks. Your role supports a secure environment through exceptional customer service and strong communication, reflecting our commitment to teamwork, integrity, and putting people first.

Requirements

Must have at least 2 years of security-related experience.
Must be at least 21 years of age.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Access control or badge experience is preferred.

Responsibilities

Provide customer service to visitors, tenants, and staff at the front desk by following security-related procedures and site-specific policies.
Monitor access to the location, verifying credentials and issuing visitor badges as needed.
Respond to incidents and critical situations in a calm, problem-solving manner, following emergency response protocols as appropriate.
Maintain detailed logs and reports of daily activities, incidents, and/or unusual occurrences at the front desk.
Communicate professionally with building management, tenants, and Allied Universal team members to address security-related concerns and inquiries.
Assist with the implementation of security-related policies and procedures specific to the commercial real estate environment.
Operate security-related technology such as access control systems, surveillance cameras, and/or visitor management systems as required.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume