Security Officer - Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Media Lobby Desk in Springfield, OH , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal at a tech, media, and/or telecom location, you will be the welcoming first point of contact while supporting daily security-related operations. You will manage visitor check-in, verify credentials, monitor access points and camera views, document incidents, and communicate clearly with employees and guests. Bring our agile, reliable, innovative approach, a caring people-first mindset, teamwork, and integrity to every interaction.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following site-specific procedures, access control protocols, and other security-related policies for a tech-focused location.
- Greet and screen visitors, issue visitor credentials, manage the sign-in process, and notify employees of arrivals while helping to deter unauthorized entry.
- Monitor lobby activity, camera systems, alarms, and/or other building management systems as assigned, and document unusual activity according to post orders.
- Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, escalating to site leadership and/or emergency services as needed.
- Complete detailed logs, incident reports, and shift handoffs, and communicate clearly with Allied Universal leadership, client representatives, and on-site staff.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
