Security Officer - Lobby Access Control
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Lobby Concierge Post in PHOENIX, AZ , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial services location, you will be the first point of contact, greeting visitors, supporting access control and/or badge processes, and monitoring activity from the lobby and reception area. You will document security-related observations, communicate clearly with staff and responders, and help create a welcoming, professional experience. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach to every interaction.
Requirements
- Have 2 or more years of security experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and/or badge experience is preferred.
- A guard card and/or license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to clients and guests at a front desk within a financial services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor the lobby and reception area, assist with visitor check-in and/or credential verification, issue temporary badges when authorized, and help to deter unauthorized access by directing individuals to the appropriate point of contact.
- Answer and route calls, greet and screen visitors, manage deliveries and service providers, and maintain required sign-in logs and other reception records.
- Respond to incidents and critical situations in a calm, problem-solving manner, notify management and/or emergency services as needed, and follow established escalation procedures.
- Complete daily activity reports and incident documentation, communicate notable activity to client representatives and Allied Universal leadership, and support security-related audits and policy compliance at the front desk.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
