Security Officer Lead

Sutter Health•San Francisco, CA

21h•Onsite

About The Position

This position provides leadership and support for the Security Department, including operational supervision of daily activities for Security Officers. The role involves training and coaching Security Officers, as well as performing basic Security Officer functions. The Security Officer Lead serves as a primary contact for security-related issues for both internal and external customers, assisting with problem-solving, issue resolution, and documenting unusual activities or incidents. Additionally, this role is responsible for providing training to hospital community members on staff and patient safety, and may conduct quarterly security emergency drills.

Requirements

HS Diploma or General Education Diploma (GED)
Proprietary Private Security Officer (PSO) certification
4 years recent relevant experience
General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment
Critical thinking skills, decisive judgment and the ability to work with minimal supervision
Ability to write incident reports and read business correspondence and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Provides leadership and support for the Security Department
Provides operational supervision of daily activities of Security Officers
Provides training and coaching for Security Officers
Fulfills basic Security Officer functions
Serves as point of contact for security to both internal and external customers to help problem solve and resolve issues
Documents any unusual activities or incidents
Provide training to all hospital community members in areas concerning staff and patient safety
May conduct quarterly security emergency drills