Security Officer Lead

Sutter Health•San Francisco, CA

1d•Onsite

About The Position

This position provides leadership and support for the Security Department at CPMC-California Pacific Med Center Davies. The role involves operational supervision of daily activities for Security Officers, providing training and coaching, and fulfilling basic Security Officer functions. The Security Officer Lead serves as a point of contact for security to both internal and external customers, assisting with problem-solving, issue resolution, and documenting unusual activities or incidents. Additionally, the role includes providing training to hospital community members on staff and patient safety and conducting quarterly security emergency drills.

Requirements

HS Diploma or General Education Diploma (GED)
PSO - Proprietary Private Security Officer certification
4 years recent relevant experience
General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
Critical thinking skills
Decisive judgment
Ability to work with minimal supervision
Ability to write incident reports and read business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Provides leadership and support for the Security Department.
Provides operational supervision of daily activities of Security Officers.
Provides training and coaching for Security Officers.
Fulfills basic Security Officer functions.
Serves as point of contact for security to both internal and external customers to help problem solve and resolve issues, as well as document any unusual activities or incidents.
Provide training to all hospital community members in areas concerning staff and patient safety.
May conduct quarterly security emergency drills.