Security Officer II

TX-HHSC-DSHS-DFPSBrenham, TX
Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. The Security Officer II is responsible for maintaining a secure and protective environment at the Brenham State Supported Living Center by observing and taking action and reporting incidents or security violations involving the residents and initiating emergency response as appropriate. This role involves monitoring alarms and surveillance cameras, patrolling buildings and grounds, checking identification at facility gate/entrance, and handling after-hours emergency calls to enhance the safety of facility residents, employees, and visitors. The officer is also responsible for the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement if appropriate, in the event of emergency and/or security violation situations. Other duties include performing monthly fire extinguisher inspections in all buildings, identifying unfamiliar persons on campus and within the homes/buildings as captured on surveillance cameras and during routine patrols, and ensuring appropriate lighting for the safety of residents, staff, and visitors. The Security Officer II may also train other security officers. This position works at a facility serving individuals who have complex needs and who may exhibit aggressive and/or self-injurious behaviors. The role operates under general supervision with moderate latitude for the use of initiative and independent judgment, and completion of work requires the use of established methods and/or techniques, with decisions based on well-defined guidelines.

Requirements

  • Knowledge of the building or premises security.
  • Knowledge of the use of surveillance equipment.
  • Knowledge of the rules and regulations pertaining to building admissions and exits.
  • Knowledge of alarm devices.
  • Skill in oral and written communication, including writing incident and other investigative reports.
  • Ability to communicate with potentially aggressive residents, visitors, and employees.
  • Ability to patrol grounds, detect danger, and take appropriate action.
  • Physical ability to walk extensively.
  • Physical ability to run occasionally.
  • Physical ability to assist in restraining during an emergency.
  • Ability to drive a state-vehicle.
  • Ability to prepare concise reports.
  • Ability to train others.
  • Ability to remain calm, reasonable, and react quickly in an emergency situation.
  • Skill in defusing potentially difficult situations.
  • Skill in monitoring and assessing situations and determining appropriate response.
  • Knowledge of basic traffic and parking regulations.
  • Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date.
  • Eligible driving record required based on HHSC Fleet Management policy.
  • High School diploma, GED, or 12 months of work experience is required.
  • Applicants must pass a fingerprint criminal background check.
  • Applicants must pass a pre-employment drug screen.
  • Applicants must pass registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).
  • Males between the ages of 18 – 25 must be registered with the Selective Service.
  • All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Nice To Haves

  • Work experience in security, law enforcement, or military is preferred.
  • Work experience with people with intellectual or developmental disabilities or mental health issues is preferred.

Responsibilities

  • Maintain a secure and protective environment at the Brenham State Supported Living Center.
  • Observe, take action, and report incidents or security violations involving residents.
  • Initiate emergency response as appropriate.
  • Monitor alarms and surveillance cameras.
  • Patrol the buildings and grounds.
  • Check badges or proper identification at facility gate/entrance.
  • Handle after-hours emergency calls that would enhance the safety of facility residents, employees, and visitors.
  • Disseminate and coordinate emergency responses and information.
  • Notify facility management and law enforcement if appropriate, in the event of emergency and/or security violation situations.
  • Perform monthly fire extinguisher inspections in all buildings.
  • Identify unfamiliar persons on campus and within the homes/buildings as captured on surveillance cameras and during routine patrols.
  • Ensure appropriate lighting for the safety of residents, staff, and visitors.
  • Train other security officers.
  • Attend work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime.
  • Monitor surveillance cameras in state supported living center/state hospital buildings for unauthorized persons, fires, and unusual occurrences and incidents and report emergencies immediately upon discovery.
  • Report abuse, neglect and/or exploitations allegations through proper channels if suspected during surveillance camera monitoring.
  • Conduct routine patrol of buildings and grounds taking appropriate action upon discovery of unauthorized persons or activities.
  • Respond to all fire alarms and investigate the cause of alarm, taking any emergency action if necessary in accordance with training received.
  • Assist with fire drills and other proactive life safety checks as directed.
  • Assist in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry into buildings and work areas, malicious mischief, or other violations.
  • Prepare timely and accurate documentation relative to emergencies and/or security violations.
  • Evaluate and make recommendations for changes to security regulations.
  • Train, coach, and mentor new security officers as needed.
  • Attend and participate in all mandatory training to meet requirements, maintain job-competence, and develop professionally.
  • Actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Benefits

  • 100% paid employee health insurance for full-time eligible employees.
  • A defined benefit pension plan.
  • Generous time off benefits.
  • Numerous opportunities for career advancement.
  • Support at each stage of your life and work journey.
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