Security Officer II

Sutter Health•Oakland, CA

12h•Onsite

About The Position

This position provides a secure and safe environment for patients, visitors, physicians, personnel, and volunteers, ensuring quality services with minimal threats to their well-being and property. The role involves patrolling and monitoring facility premises, observing and reporting suspicious activities and unsafe conditions, and managing access control, keys, and emergency response. The Security Officer II also assists staff, physicians, patients, and visitors, including monitoring and restraining violent patients, and investigates and documents incidents while liaising with local law enforcement agencies.

Requirements

HS Diploma or General Education Diploma (GED)
Proprietary Private Security Officer (PSO) certification
1 year recent relevant experience
General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.
Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Ability to write incident reports and read business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Provides a secure and safe environment that allows patients, visitors, physicians, personnel and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property.
Patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities and unsafe conditions.
Responsible for access control, control of keys and emergency response and notification.
Renders assistance and security related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients.
Investigates and documents incidents relative to the facility and provides necessary liaison between staff and local law enforcement agencies.