Security Officer - Hotel Lobby Patrol
About The Position
As a Security Officer - Hotel Lobby Patrol in Orlando, FL, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned areas within a hotel and resort environment, helping to deter security-related incidents while remaining highly visible throughout your shift. You will provide outstanding customer service and clear communication to guests and staff, supporting a welcoming atmosphere. Join our agile and reliable team where people come first and integrity guides every action.
Requirements
- Comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner, utilizing de-escalation techniques as needed.
- Conduct regular and random patrols throughout the hotel and resort property, including both interior and exterior areas, to help to deter unauthorized activity and identify potential concerns.
- Monitor entrances, exits, and common areas to observe and report any suspicious activity or security-related hazards.
- Maintain detailed and accurate records of daily activities, incidents, and observations as required by site procedures.
- Collaborate with hotel and resort staff to support a secure environment for guests, visitors, and employees.
- Assist guests and staff with security-related requests and provide information or directions as needed.
- Follow all Allied Universal policies, procedures, and training guidelines while on duty at the location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
