Security Officer Highrise Access Control
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Join Allied Universal as a Front Desk Officer in a hotel and resort location, where you will welcome guests, monitor access, support badge and visitor procedures, and respond to security-related concerns with professionalism. This role offers the chance to deliver outstanding customer service while reflecting our agile, reliable, and innovative approach, supported by teamwork, integrity, and a caring culture that puts people first.
Requirements
- Have 2 or more years of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and/or badge experience is preferred.
- A state, county, or city issued security license is preferred.
- A guard card and/or license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk location.
- Monitor access to the property by greeting arrivals, verifying credentials when required, issuing visitor information, and documenting front desk activity in accordance with site protocols.
- Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating to hotel leadership and/or emergency services when appropriate.
- Answer phones, provide directions, and support front desk communications while helping to deter unauthorized access and/or suspicious activity through attentive observation.
- Complete incident reports, visitor logs, and other required records, and communicate relevant updates to Allied Universal leadership and/or site contacts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
