Security Officer - Government Dispatch

Allied Universal • Miami, FL

11d • $22

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Government Dispatch in Miami, FL , you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Officer with Allied Universal at a government location, you will monitor and coordinate security-related communications and activities, helping to deter incidents and support daily operations. Your role involves maintaining a strong presence, conducting routine checks, and providing excellent customer service to all visitors and staff. Join a team that values agility, reliability, and integrity, where your contributions make a meaningful impact every day.

Requirements

• Must have at least 2 years of security-related experience.
• Client requires proof of high school diploma or GED.
• Must be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Monitor and operate communication systems to dispatch security-related personnel and coordinate response activities as needed.
• Receive and document calls for service, incidents, or emergencies occurring at the location, maintaining clear and accurate records.
• Relay information and instructions to on-site teams and/or emergency services in a timely and professional manner.
• Assist in the management of incident reports and logs, ensuring all relevant details are captured for follow-up.
• Provide customer service by addressing inquiries and concerns from staff, visitors, and/or the public.
• Support Allied Universal team members by facilitating communication between various parties during routine operations and critical situations.
• Help to deter unauthorized activities by maintaining awareness of ongoing situations and reporting suspicious behavior or circumstances.
• Follow site-specific policies and procedures related to security-related communications and emergency protocols.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees