Security Officer - Gatehouse Access Control

Allied UniversalDurham, NC
1d$19Onsite

About The Position

As a Security Officer - Gatehouse Access Control in Durham, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Allied Universal Access Control Officer at a commercial real estate location, you will help manage entry points, greet tenants and visitors, verify credentials, and support a smooth check-in process. You will conduct routine patrols, remain visible to help reduce security-related incidents, respond to alarms and calls for service, and document observations with clear communication. Bring integrity, teamwork, and a people-first approach in a role that values agility and innovation.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Alarm panel experience is preferred.
  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Access control and/or badge experience is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and contractors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial property.
  • Control access at designated entry points by verifying identification, confirming authorization, issuing visitor credentials, and maintaining access logs and/or visitor management records.
  • Monitor cameras, alarms, and building systems as assigned; report irregular activity, maintenance concerns, and policy violations through established communication and escalation channels.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including completing incident documentation and coordinating with property management and/or emergency responders as needed.
  • Conduct regular and random patrols of common areas, parking areas, and the perimeter to help to deter unauthorized activity and support tenant and property operations.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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