Security Officer - Front Lobby Monitor
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Lobby Monitor in Charlotte, NC , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact, welcoming visitors, managing access control and/or badge checks, monitoring activity at the lobby, and responding to security-related concerns with clear communication and strong customer service. With Allied Universal, you will support an agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.
Requirements
- Have at least 1 year of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card and/or license is preferred.
- Access control and/or badge experience is preferred.
- Ability to lift more than 20 pounds is preferred.
Responsibilities
- Provide customer service to tenants, employees, and visitors at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access to the location by verifying identification, managing visitor check-in and/or check-out, issuing temporary credentials, and directing guests to appropriate contacts.
- Monitor CCTV, alarms, and other building systems as assigned, and report unusual activity, hazards, and/or maintenance concerns through the proper channels.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when directed by post orders.
- Complete required logs, incident reports, and shift pass-downs, and coordinate with property management and/or engineering staff to support daily operations at the location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
