Security Officer - Front Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Front Desk in Dekalb, IL , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a tech location, you will welcome employees and visitors, manage access control and badge activities, monitor cameras and alarms, and assist with screening processes as needed. You will respond to security-related concerns, document incidents, and provide a polished customer service experience while supporting a culture that is agile, reliable, innovative, and caring. You will deliver through teamwork and act with integrity every day.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience is preferred.
- Access Control/Badge Experience is preferred.
- X‐Ray Screening Experience is preferred.
- CPR Certification is preferred.
- Comfortable Using Computer or Tablet is preferred.
Responsibilities
- Provide customer service to clients and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Staff a front desk or reception area by greeting and directing visitors, managing access control processes, and helping to verify identification and/or credentials per site requirements.
- Monitor security-related systems such as CCTV, alarms, and intercoms from a stationary post, reporting irregular activity and/or policy concerns to site leadership.
- Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating per post orders.
- Maintain accurate records such as visitor logs, badge activity, deliveries, and incident reports, and support site teams with clear communication and professional service.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
