Security Officer Front Desk Specialist

Allied Universal • Austin, TX

2d • $24 • Onsite

About The Position

As a Security Officer Front Desk Specialist in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Officer, where you will greet visitors, manage access control, monitor lobby activity, and support security-related operations with professionalism and care. In this highly visible role, you will help to deter incidents through strong communication, attention to detail, and customer service, while representing a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• A state, county, and/or city issued security license is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, badge access support, and/or emergency response activities when appropriate.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner while communicating clearly with employees, guests, and site contacts.
• Monitor lobby and entry activity, verify visitor credentials, manage sign-in processes, and help to deter unauthorized access in a professional technology-focused location.
• Answer questions, provide directions, and support front desk operations for employees, contractors, and/or guests while documenting relevant security-related events and unusual activity.
• Operate assigned communication systems and front desk tools to report concerns, coordinate with site leadership, and support day-to-day security-related awareness at the location.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED