Security Officer - Front Desk - Customer Service
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Main Entrance Desk in Cedar Rapids, IA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Access Control Officer at a busy manufacturing and industrial location, you will help manage entry points, verify badges and credentials, greet visitors and contractors, and support security-related screening and logging. You will conduct routine patrols of assigned areas, stay visible to help deter incidents, and communicate concerns promptly to site contacts. Join Allied Universal’s agile, reliable, innovative team culture where people come first and integrity guides every action.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to clients at an industrial manufacturing location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access at gates, lobbies, and/or turnstiles by verifying identification, issuing visitor credentials, managing contractor check-in and check-out, and maintaining access logs per site requirements.
- Monitor alarms, cameras, and access control systems, and report irregular activity, access issues, and/or policy violations through established communication and reporting channels.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and documenting events per post orders.
- Conduct regular and random patrols of interior and exterior areas, including entrances, loading docks, and perimeter points, observing and reporting conditions that may help to deter unauthorized access and/or property loss.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
