Security Officer - Front Desk Associate
About The Position
As a Security Officer - Front Desk Associate in Los Angeles, CA, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal at a premier residential community, you will welcome residents and guests, manage access control and badges, monitor cameras and alarms, and document security-related activity with clear communication. You will be a visible, professional presence who helps to deter unwanted activity while delivering outstanding service. Join a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.
Requirements
- Security Experience ‐ 6+ Months is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access Control/Badge Experience is preferred.
- Customer Service Experience is preferred.
- Comfortable Using Computer or Tablet is preferred.
Responsibilities
- Provide customer service to residents, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential community front desk.
- Control access at the front desk by verifying identification, managing visitor registration, issuing credentials as directed, and directing authorized persons to the appropriate location.
- Monitor alarm panels, cameras, intercoms, and building communication systems, and report unusual activity or maintenance concerns to the appropriate contacts.
- Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation, contacting on-site management and/or emergency services, and documenting actions taken.
- Complete detailed reports and front desk logs, including incident reports, visitor activity, deliveries, and shift turnover information, in accordance with Allied Universal requirements.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
