Security Officer Front Desk Ambassador
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Front Desk Ambassador in Orlando, FL , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location where you will serve as the first point of contact at the front desk, helping manage access, greet visitors, support security-related procedures, and provide outstanding customer service and communication. In this visible role, you will represent a team that is agile, reliable, and innovative, with a caring culture that puts people first and values teamwork and integrity every day.
Requirements
- A current guard card or license is preferred.
- Customer service experience is preferred.
- CPR and/or First Aid certification is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following site-specific policies, verifying visitor access, and supporting security-related procedures for a financial services location.
- Monitor lobby activity, greet employees and guests, manage sign-in processes, and help to deter unauthorized access through attentive access control practices.
- Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and/or emergency services when appropriate.
- Answer phones, direct visitors, maintain accurate front desk logs and incident documentation, and communicate important information to site leadership and/or Allied Universal management.
- Support emergency response activities and follow post orders while maintaining a professional presence at the reception area throughout the shift.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
