Security Officer - Front Desk Agent

Allied Universal • Torrington, CT

5d • $18 • Onsite

About The Position

As a Security Officer - Front Desk Agent in Torrington, CT, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal, you will welcome visitors, manage access control, issue credentials, and monitor activity using on-site systems to help support a secure environment. You will respond to questions, document security-related incidents, and communicate clearly with staff and guests. In a location where professionalism matters, you will represent an agile, reliable, and innovative team that puts people first and acts with integrity through teamwork.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to visitors, employees and/or vendors at the front desk by following Allied Universal procedures, site-specific policies and when appropriate, emergency response activities.
• Monitor the lobby and entry areas, observe for unusual activity and help to deter security-related incidents through presence, awareness and adherence to post orders.
• Control access by verifying identification, issuing visitor credentials, maintaining visitor and delivery logs, and directing guests to the appropriate contact or location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying site contacts and/or emergency services as directed.
• Complete required reports, shift logs and other documentation, and communicate updates to supervisors and site representatives as needed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED