Security Officer - Flex Lobby Desk

Allied Universal • Metairie, LA

3d

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Flex Lobby Desk in Metairie, LA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a commercial real estate location, you will welcome tenants and visitors, manage access and guest logs, monitor cameras and alarms, and respond to concerns with calm, clear communication. You will serve as a visible, helpful presence that helps support security-related operations while delivering a customer-first experience. At Allied Universal, you will work with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

• Be at least 21+ years of age.
• Ability to lift up to 20 lbs is preferred.
• Possession of a state, county, and/or city issued security license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the location by verifying identification, issuing visitor credentials, directing guests to approved areas, and coordinating with property management for after-hours access requests.
• Monitor lobby activity and building systems such as cameras, intercoms, and alarms, and report unusual activity to appropriate contacts to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including receiving calls for assistance, gathering key details, and requesting medical, fire, and/or law enforcement support when needed.
• Complete required documentation such as shift activity logs, visitor records, and incident reports, and communicate pertinent updates during post handoff.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED