Security Officer - Dispatch Specialist

Allied Universal • Los Angeles, CA

22d • $20

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Dispatch Specialist in Los Angeles, CA , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal, you will help to deter security-related incidents and support daily operations within a financial institution setting. You will monitor access points, coordinate communications, and provide outstanding customer service to all visitors and staff. Your presence and attention to detail will contribute to a secure environment, while upholding our values of teamwork, integrity, and putting people first.

Requirements

• Speak, read, and write fluent Spanish.
• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies and/or emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for dispatch operations.
• Monitor and operate communication systems to coordinate responses and relay information between team members at the location.
• Maintain detailed logs and records of all calls, incidents, and dispatch activities.
• Assist with access control by monitoring entry and exit points, verifying credentials, and reporting any unusual activity.
• Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity, as required by site procedures.
• Communicate clearly and professionally with team members, visitors, and clients to support a secure environment within financial institution locations.
• Remain alert to potential security-related concerns and report any suspicious activity or hazards in a timely manner.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees